Payment Related Queries
What payment options can I use?
For shopping with ease, our website offers you several payment options that are absolutely safe and secure. You can choose to pay with a credit or debit card, which can be a Mastercard, Maestro, Visa or Amex card, using our secure payment gateway. We have various wallets to pay from and have EMI facility to pay. You can also use our PayPal gateway to complete your transaction incase you are an international customer. You may opt to pay using Credit card , Debit card , Net Banking direct deposit to our Bank's current account. If you are facing any difficulty in completing your transaction, do reach out to us! contact details below
Are there any hidden charges?
There are no hidden charges. The prices shown against each product are the final prices inclusive of GST and you wouldn’t be asked to pay any more than that.
Is it safe to use my Credit/Debit card on Heeya?
All credit card and debit card payments on Heeya are processed through secure and trusted payment gateways.
Can I make Debit/Credit card payment through my mobile on Heeya?
Yes. You can make payment through the mobile site of Heeya. The mobile site too uses trusted payment gateways which keep your card information secured and protected.
What does COD or Cash on Delivery mean?
We understand that you might want to pay for an order by cash. We are unable to offer this service now, but we are working on offering this service soon.
What if I hit the refresh, back button while making payment?
Our payment gateways are extremely secure and any payment that does not come to us through the gateway gets kicked back to your source bank account. Usually, this happens within a 24-hour window. You can check with your bank for confirmation.
What if the amount got debited from my account, but have not received any confirmation mail and message?
We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. Do not worry, please send us a mail at info@Heeya.in and we'll sort it together.
What should I do if my payment fails?
If your payment fails, you can retry the payment using a different payment method.
What are the modes of payment?
You can pay through Online Payment. If you are unable to, please write to us at heeyacraft@gmail.com and we will respond to you soon
Contact Us :
If there are any questions regarding this privacy policy you may contact us using the information below:
Email Address : info@heeya.co
Whatsapp : 8792333575